Pre-owned: An item that's been utilized or worn Earlier. See the vendor’s listing for complete aspects ... browse moreabout the problem Sent merchandise quickly and was packaged properly. solution was as explained https://www.ebay.com.au/str/pacificpearlsinternational?mkcid=1&mkrid=705-53470-19255-0&siteid=15&campid=5339072275&customid=&toolid=10001&mkevt=1